Kintsugi Training Institute

Systems Coaching (ICP-SYS)

About this course

See the system. Coach the relationships that shape lasting agility.

Systems Coaching (ICP-SYS) equips Agile coaches and leaders to work beyond individuals—into the dynamics, structures, and interdependencies that drive team and organizational performance.

You’ll learn how human systems interact, how patterns of behavior emerge, and how to surface root causes of dysfunction instead of chasing symptoms at the team level alone.

The focus is designing conditions that support collaboration, responsiveness, and customer focus—so change sticks in the relationships and structures that surround people, not only in their personal skills.

The course balances hard and soft skills: professional coaching techniques applied inside complex enterprise environments—helping people and systems internalize Agile values and sustain real change.

What Makes This Course Different

This isn’t a lecture-heavy certification course.

At Kintsugi Training Institute, you’ll learn through discussion, real-world scenarios, hands-on activities, and practical application led by experienced U.S.-based trainers with decades of combined coaching, leadership, and transformation experience.

You’ll leave with tangible tools practiced throughout the course—and immediately applicable to your personal and professional world.

Your learning experience includes

  • Interactive, facilitator-led learning
  • Practice coaching systems and relational dynamics
  • Practical systems coaching tools and techniques
  • Collaborative exercises using tools such as Mural
  • A printable participant workbook
  • Opportunities to learn from experienced trainers and fellow practitioners
ICP-SYS — In Imperfection We Thrive. Kintsugi Training Institute.

Interested in This Course?

We’re posting a limited number of public offerings of this course. Seats are limited, so they tend to fill quickly.

If the posted class dates don’t work with your schedule but you’re still interested in taking this course, reach out and let us know. We’ll make sure you’re among the first to hear when additional dates open.

Looking for something sooner? Private and organizational sessions may also be available.

Price Match Guarantee: We match the price of any comparable ICAgile training. Contact us to get approval.

Learning Outcomes

  • FOUNDATION OF SYSTEMS Defining Systems, Systems Thinking, Working with Complex Adaptive Systems
  • INTRODUCTION TO SYSTEMS COACHING Systems coaching definition, System as a Client
  • COACHING THE SYSTEM Creating the Container, Creating Awareness, Creating Alignment, Moving Forward into Action
  • THE COACHING STANCE WITH SYSTEMS Facilitation for Systems Coaches, Professional Coaching for Systems Coaches
  • SYSTEMS COACHING CONSIDERATIONS Ethical Considerations of a System Coach, How Personal Bias Impacts Your Coaching, Developing Your Coaching Range, Co-coaching,

ICAgile Certification

This course is accredited by ICAgile and fulfills the Learning Objectives for Systems Coaching (ICP-SYS).

Participants who successfully complete the course and demonstrate the required knowledge and competency will earn the ICAgile Certified Professional – Systems Coaching (ICP-SYS) certification.

ICP-SYS builds systems-coaching capability that complements ICAgile’s coaching and enterprise coaching learning journeys.

Who Should Attend

Designed for professionals who coach beyond individuals to the wider system, including:

  • Agile Coaches
  • Team Coaches
  • Enterprise Coaches
  • Organizational coaches
  • Leaders & Managers
  • Scrum Masters
  • OD & change professionals
  • Anyone developing a systems coaching stance

See the system. Coach the relationships, dynamics, and structures that shape lasting agility.